Refund Policy

Last Updated: September 14, 2026

At sanidump.store, operated by Sani-Dump Elst B.V, we aim to make the refund process simple and transparent.

1. Refund Eligibility

Refunds may be available for eligible returns made within our 30-day return window. Products should be returned unused, in their original condition, and with the original packaging and accessories where reasonably possible.

This policy does not affect any mandatory consumer rights provided under applicable Dutch or European Union law.

2. Refund Approval

Once we receive your returned item, it will be inspected to determine whether it qualifies for a refund.

If your return is approved, we will process the applicable refund.

3. Refund Processing Time 

Approved refunds are generally processed within 6 business days after the return has been received and approved.

After we process the refund, the time required for the funds to appear in your account may vary depending on your bank or payment provider.

4. Refund Method 

Refunds will normally be issued to the original payment method used for the purchase.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We may request order details and photographs of the product or packaging to assess the issue and arrange an appropriate resolution.

6. Contact Information 

Business Name: sanidump.store
Legal Business Name: Sani-Dump Elst B.V
VAT Number: NL822836063B01
Support Email: Info@charles556679@gmail.com
Contact Number: +31 481 225 116
Live Chat Support: 24/7
Business Hours: Monday–Friday, 9 AM–5 PM
Time Zone: Central European Summer Time (CEST)

Business Address:
Industrieweg Oost 3B
6662 NE Elst
Netherlands