FAQs

1. What Dose Sanidump.store sell?

We sell a range of bathroom accessories designed for everyday bathroom use.

2. Where do you Deliver?

We currently offer free shipping throughout the Netherlands.

3. How Long Dose Delivery Take?

Orders typically take 4–6 business days in total:

Handling: 1–2 business days
Transit: 3–4 business days

4. Is Shipping Free?

Yes. We offer free shipping across the Netherlands.

5. When Will My Order be Processed?

Orders are normally processed within 1–2 business days after successful payment.

6. How can I pay for my order?

We currently accept Stripe as our payment method.

7. Can I Return My Order?

Yes. We offer a 30-day return window for eligible products.

8. Are Returns Free?

Yes. We offer free returns for eligible orders. Please contact us before sending an item back so we can provide return instructions.

9. When Will I Receive My Refund?

Approved refunds are generally processed within 4–6 business days after the returned item has been received and approved. Your bank or payment provider may require additional time to display the funds.

10. What If My Item Arrives Damaged or Incorrect?

Please contact us as soon as possible with your order details. We may ask for photos of the product and packaging so we can help resolve the issue.

11. Can I Cancel My Order?

If you need to cancel an order, contact us as soon as possible. We will try to accommodate cancellation requests before the order is processed or dispatched.

12. How I Contact Sanidump.store?

You can reach us through:

Email: Info@charles556679@gmail.com
Phone: +31 481 225 116
Live Chat: 24/7
Business Hours: Monday–Friday, 9 AM–5 PM
Time Zone: Central European Summer Time (CEST)